CONNECT WITH OUR COMMUNITY
Join thousands of people who are part of the Nexusoftex community. Follow us on social media to stay updated on new products, sustainability initiatives, and exclusive community events.
Find Us Online:
📷 Instagram - @Nexusoftex
📌 Pinterest - /Nexusoftex
🐦 X (Twitter) - @Nexusoftex
👋 Facebook - /NexusoftexCommunity
🔥 TikTok - @Nexusoftex
📺 YouTube - /Nexusoftex
Tag us in your Nexusoftex moments! We love seeing how our products fit into your life.
WAYS TO REACH US
Email Us:
Product Inquiries & Customer Support
hello@nexusoftex.com
Sustainability Partnerships
earth@nexusoftex.com
Wholesale & Business Partnerships
partners@nexusoftex.com
Visit Us:
Nexusoftex™
Apex Heyday Limited
1810 Carnegie Ave
Santa Ana, CA 92705
United States
We're located in beautiful Southern California and welcome inquiries about visiting our facilities for tours and partnerships.
LET'S CONNECT WITH GENTLENESS
- At Nexusoftex, we believe that true connection begins with listening. Whether you have a question about our plant-based facial towels, want to share your experience with our patented mesh pattern, or simply wish to join the conversation about gentle living—we're here, ready to listen with the same care that goes into every tissue we create.
- This isn't just a contact page. It's an invitation to become part of our story.
- OUR PROMISE TO YOU
When you reach out to Nexusoftex, you're not contacting a faceless corporation. You're speaking directly with our Portland-based team of gentle living advocates, sustainability experts, and product artisans.
Here's what you can expect:
Human responses within 24 business hours (often much faster)
No automated phone trees—real people answer our phones
Solutions that honor both your needs and our environmental values
Follow-up that matters—we don't consider a conversation complete until you're truly satisfied
As Samuel Shaw often says: "Every email, every call, every message is someone trusting us with their time. We owe them our full attention."
Please contact us
YOUR VOICE SHAPES OUR FUTURE
- Every message we receive—whether praise, concern, or suggestion—makes its way directly to our weekly team meeting. Samuel Shaw personally reviews customer feedback every Friday morning, and Liam incorporates sustainability suggestions into their quarterly planning.
- Real changes inspired by customer voices:
- Our switch to 100% home-compostable packaging in 2023
- The development of our extra-gentle formula for post-procedure skin
- Our partnership with urban reforestation projects in Portland
- The creation of our transparent sustainability reporting system
- When you contact us, you're not just solving a problem—you're helping shape the future of gentle living.